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Returns & Exchanges
At Moments Wellness, we want you to feel as good as you look. If your purchase isn't a perfect fit, you can return or exchange any unworn items with original tags within 30 days of delivery.
1
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
2
Prepare the Package
Securely pack your items in their original packaging and attach the prepaid shipping label provided via email.
3
Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a receipt for tracking purposes.
4
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing